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Tag: communication

Tech Support from Far Away

Posted on September 4, 2007July 5, 2021 by namho

The virus protection software on my new laptop wasn’t working so I called tech support. A man with an accent I assumed to be from the south of Korea took my call and instructed me to remove then reinstall the software. Even in the States, I’ve been in the habit of asking phone support staff…

Korean hyper-efficiency

Posted on August 20, 2007July 5, 2021 by namho

I was truly awe-struck by the speed at which things get done in Korea. If you request things like telephone service or buy something and ask for delivery they come the next day! Not only that, the service provider will either call you, or SMS you in the morning to confirm that you will be…

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